What is the SBI feedback model used for?

• A. Selecting training opportunities
• B. Documenting performance records
• C. Giving structured feedback by describing the situation, observed behavior, and its impact.
• D. Setting team goals

Answer: (C)

The SBI feedback model is used to give feedback that is clear, objective, and actionable by breaking it into three parts: Situation, Behavior, and Impact. Describe the Situation to set the context, the Behavior you observed (the exact actions), and the Impact those actions had on the team or mission. This structure keeps feedback focused on observable actions rather than personal traits, which helps the recipient understand what to change and why it matters. For example, in a briefing, you might say: In the morning briefing, you interrupted others while they were speaking (Behavior), which disrupted the flow of the plan and caused confusion (Impact). To improve, you can wait your turn to speak and summarize your point after others finish. This approach isn’t about selecting training, recording performance, or setting goals; it’s specifically about delivering feedback in a way that’s concrete and actionable.